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It has been brought to our attention that there have been instances of fraudulent job interviews, purporting to be from Ontrak, Inc. These individuals have been offering interviews, pretending to be people who worked here and asking for sensitive personal and financial information.

Jobseekers, recruitment fraud is a sophisticated scam offering fake interviews, fake job opportunities and sometimes fake offer letters to job seekers. This type of fraud is often carried out through emails and/or websites claiming to be from the company. They may even use names of real people working for an organization. Avoid falling victim to these crimes by double-checking the details.

To help you identify fraud:
We do NOT collect any financial commitment from candidates as a pre-employment requirement. If you are being asked for financial or personal information early in the process, please be alert.

Candidates will be required to apply online via

A fraudulent opportunity may ask you to book travel with the promise to reimburse travel costs. We do not handle interviews in this manner.

We do work with select vendors. All of these vendors have to go through an approval process. If you have been contacted by someone claiming to work on behalf of Ontrak, please feel comfortable asking us if we are working with an individual before moving further in the process. Just utilize our form on our careers page.

Do NOT give any of your financial data to any vendor. Our vendors do NOT gather proof of your identity, education, banking information or payment of any kind.

We NEVER request information about your utilities.

We do ask for a speed test to check your internet speed, but this does not give us access to your private information.

We do NOT use an app called Trillian. We also do not use Google Hangouts.

We do NOT have a careers site named or

If you are a victim of a hiring scam, the FBI recommends taking the following actions:

  • Report the activity to the Internet Crime Complaint Center at or your local FBI field office, which can be found online at
  • Report the activity to the website in which the job posting was listed.
  • Report the activity to the company the cyber criminals impersonated.
  • If any financial information was shared, contact your financial institution and monitor for fraudulent activity.